The Medical Priority Dispatch System (MPDS®)
is the original and most advanced emergency
calltaking system in the world. It allows emergency
communication centers to eliminate the impractical
and dangerous practice of freelance calltaking. The
structured approach guides calltakers to quickly
gather the right information, dispatch the right help,
and when necessary, provide lifesaving support.
The MPDS includes 36 protocols—each one built by
experts, backed by science, and tested over time—
that reduce complexity and risk.